Refund policy

Return & Refund Policy

Due to the hygienic nature of skincare products, all sales are final.

We only offer replacements or refunds for items that are:

  • Damaged in transit
  • Incorrectly shipped

If your order qualifies, please email contact@valuere.me within 48 hours of receiving your order.

Include:

  • Your order number
  • A photo of the item and packaging

We will process eligible refunds within 3–5 business days.