Shipping policy
📦 Shipping Information
Processing Time: All orders are processed within 1–2 business days (excluding weekends & holidays). You will receive a confirmation email once your order is placed, and another when it has shipped.
Fulfillment Origin:
Valeuré Dispatch Center
253, Cheongsa-ro, Seo-gu, Daejeon
APT 202-1002, Republic of Korea (Zip: 35205)
Delivery Zones: We currently ship to the following countries:
- Kuwait
- Saudi Arabia
- United Arab Emirates
- Bahrain, Qatar, Oman (limited zones)
Shipping Fees:
- Kuwait: From $19.99 – $49.99 based on weight
- GCC (KSA, UAE, Qatar, etc.): From $19.99 – $49.99 based on weight
International Shipping: We currently do not offer international shipping outside the GCC. For special requests, please contact us at support@valuere.me.
↩️ Returns & Exchanges
Due to the nature of skincare and hygiene regulations, all purchases are final. We do not accept returns or exchanges unless the item received is incorrect, damaged, or defective.
If there is an issue with your order:
- Contact us within 48 hours of receiving your package
- Email: contact@valuere.me
- WhatsApp: +965 6555 2279
- Attach a clear photo of the item and your order number
Once verified, we’ll issue a replacement or refund within 3–5 business days.
📩 Questions?
Contact us anytime at contact@valuere.me, reach us on WhatsApp at +965 6555 2279, or use our Contact Page.